Avoiding the #1 Headline Mistake
- Matthew Lerner
- Jan 25, 2022
- 2 min read
Updated: Mar 14, 2023
It’s tempting to describe your product as “fast” or “easy” (because it probably is!) But don’t.
“Fast” and "easy” are vague platitudes that can leave prospects guessing. Plus, they sound like "marketing speak” (Because they are!)
Instead, here's a way to find customers' exact words and talk about their specific struggles and goals.

Instead of the ambiguity of “fast” and “easy,” get very, very specific: What “thing” does your product quickly and easily help people do? (e.g. Get more sales leads? Find a dog walker? Sleep better?) It’s important that you clearly define that thing in your headline. (Remember, a good headline completes the sentence “Now you can…”)
What about “fast” and “easy” makes your product different?
What is your product “fast” and “easy” compared to? How are your customers doing that thing now? Or, if they’re not doing it, what are they afraid of? Once you find your answers, take that specific bad thing and describe it as something your customers can do “without.”
For example, instead of saying “The fast and easy way to find a dog walker” you can say “Find a trusted dog walker without having to try your luck on Nextdoor or Craigslist.” Instead of saying “the fast and easy way to get qualified leads for your sales team” go with “Get qualified leads for your sales team without sending tons of cold emails.”

That’s it. Go back, Ctrl-F, find those ”fasts” and ”easies” and turn them into “now you cans” and “withouts.”
New Workshop - JTBD Interviews for Marketers
If you’re struggling to draft specific headlines that resonate with prospects, it’s probably not your writing ability. But it is probably time for some effective customer interviews. My grumpy looking partner Nopadon is running a two-part Jobs To Be Done for Marketers workshop on Feb 23rd & 25th.
Great post! I really appreciate the way you broke down it's clear and actionable. I’ve been working on optimizing my own site as well and found this super helpful.
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Great advice here—"fast" and "easy" really are everywhere and often say nothing. It's like when someone says a fire alarm inspection is quick and simple, but leaves out the part where you still need to ensure every detector actually functions and meets compliance. The specifics always matter more than the buzzwords. Clear messaging = stronger trust.
Great reminder on writing headlines that actually connect. Clarity beats buzzwords every time. Just like with hot water systems Melbourne people don’t want vague promises, they want reliable solutions that work without surprise breakdowns or long waits. The goal is comfort without hassle, especially in colder months.
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